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TandWise tutorials

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1

First-time setup

  1. 1.Create your pilot account and sign in.
  2. 2.Choose your timezone and currency in Settings.
  3. 3.Cloud delivery is optional; connect Dropbox only for online media delivery and wireless uploads.
  4. 4.Install Android updates when prompted for native GoPro and SD-card tools.
2

Wireless GoPro transfer

  1. 1.Open Transfer media → Wireless GoPro and pair the camera.
  2. 2.Enter passenger details and media consent, then press Save.
  3. 3.Arm before takeoff. Bluetooth watches capture progress; Wi-Fi starts only when transfer is ready.
  4. 4.Change Transfer behaviour when adjusting timing, Gallery copies or camera cleanup.
  5. 5.Check the completion card or Flights Log after landing.
3

Transfer from an SD card

  1. 1.Connect the card reader to the phone.
  2. 2.Open Transfer media → SD card reader.
  3. 3.Confirm passenger name, consent and destination.
  4. 4.Keep the card connected until the local copy completes; cloud upload can continue later.
4

Log and correct a flight

  1. 1.Use Transfer media → Log manually for a record without an import.
  2. 2.Add payment, paid status, balances, deduction, tip and notes.
  3. 3.Tap a Flights Log row for Quick edit; choose All fields & media for advanced corrections.
  4. 4.Use filters and exports for reconciliation.
5

Deliver passenger media

  1. 1.Open the completed flight and add media if it was not transferred automatically.
  2. 2.Wait for upload verification before sharing.
  3. 3.Copy or open the secure passenger link or QR code.
  4. 4.Package expiry follows company defaults unless consent permits permanent storage or you override it.
6

Configure Landing Inbox

  1. 1.Sign into the receiving Android device with the correct pilot account.
  2. 2.Choose internal or SD-card destination storage.
  3. 3.Enable Landing Inbox; it resumes when tethered internet returns.
  4. 4.Keep files on the source until the verified delivery receipt is shown.
7

Transfer troubleshooting

  1. 1.Open Home to see the current completion or attention card.
  2. 2.For wireless failures, open Wireless GoPro and follow the exact recovery message.
  3. 3.For queued SD-card uploads, reconnect internet and use Sync now if needed.
  4. 4.Never delete camera originals until TandWise reports verification.

Need to get started?

Use the in-app checklist for device-specific configuration.

Open setup checklist